I'm not sure who exactly is giving this Avis location, (Best Western Royal Plaza, Marlborough), stellar reviews - relatives and friends, perhaps? The TRUTH is: the cars are ALWAYS DIRTY, (and SMELL BAD inside - pick up the floor mats - I can guarantee there is FILTH and trash under the floor mats - they sweep dirt under that mats!!!), AND the WORST: there is always LESS gas in the fuel tank, than Kathie and Paul say there is - (and YOU'RE forced to put MORE gas in the car, than when you picked up the car - or they tell you that they will hit you with $10 per gallon upon return - can you say EXTORTION?) Reserve a compact, they give you a subcompact without a discount. It's just a HORRIBLE EXPERIENCE, start to finish. AVOID THIS PLACE! There are other places in Marlborough to rent a car!
I love Avis Rental car place the people that work there is beautiful people I won't trade them for anything else.
Everything went Exactly as contracted! Excellent Service
I had a great experience and Avis can thank BobbieJo for that.
So so customer service, so so friendliness. They were quick to do the write up and gave me a free upgrade, even though I did not ask.
Avis Car Rental is a US Car Rental based in Marlborough, Massachusetts. Avis Car Rental is located at 181 Boston Post Rd W, Marlborough, MA 01752, USA.
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